Returns & Exchanges
We want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all standard-sized window film products. Please note that custom-cut films and bespoke designs are non-returnable unless they arrive damaged or defective.
Return Process
- 1.Initiate Your Request
Contact our customer service team via email or phone within 30 days of delivery to receive your Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Carefully roll the window film and place it back into its original protective tube or box to ensure it is not creased during transit.
- 3.Ship the Item
Clearly mark the RMA number on the outside of the package and ship it back to our warehouse using a tracked courier service.
- 4.Receive Your Refund
Once our quality control team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.